Guide · Compliance & Audit
How long must you keep
proof of delivery?
Answered.
Retention requirements for Dutch and Belgian logistics operations, what makes a delivery record audit-ready, and how to build a compliant archive without adding complexity.
Retention requirements for logistics businesses
Netherlands (Belastingdienst). Dutch tax law (Wet op de omzetbelasting and Algemene wet inzake rijksbelastingen) requires financial and commercial records — including delivery documentation used as the basis for invoicing — to be retained for 7 years. Records must be accessible and legible for tax inspection.
Belgium. Belgian commercial record-keeping (Code des sociétés et des associations) requires 7-year retention for accounting documents. VAT-related records, including those documenting supply of services, must be accessible for Belgian tax authority review.
CMR Convention. For cross-border road freight under the CMR Convention, claims must be brought within 1 year (3 years for fraudulent acts). While this is shorter than domestic retention requirements, best practice is to retain CMR records for the full 7-year commercial retention period.
- 7-year retention required in NL and BE
- Records must be accessible and legible
- Digital records are accepted if they meet integrity requirements
- CMR 1-year claim window; 3-year fraud window
- EU GDPR applies to any personal data in delivery records
- Data residency: EU-hosted for GDPR compliance
7-year EU archive — included
Every Podfy record is stored in EU-WEUR with full audit export capability.
GDPR and data residency
Delivery documents often contain personal data: driver names, vehicle license plates, GPS locations tied to individuals, and customer contact information. Under GDPR, this data must be processed and stored in accordance with the Regulation — and for organizations subject to Dutch or Belgian law, storage within the EU is strongly preferred.
All data stored via Podfy is processed in Cloudflare's EU-WEUR (Western Europe) region. No data crosses EU borders. This satisfies Dutch and Belgian GDPR data residency expectations without requiring a supplementary legal instrument (SCC).
For procurement and compliance purposes, Podfy provides a Data Processing Agreement (DPA). This is required if you process personal data of EU residents on behalf of a controller — for example, if you are a 3PL processing delivery records on behalf of shipper clients.
What makes a delivery record audit-ready
Element 01
The document
A legible copy of the signed CMR, delivery note, or photo evidence. Must be retrievable on request. Podfy stores the original uploaded file, not a re-processed version.
Element 02
Timestamp and GPS
The exact time of delivery and the GPS coordinates, captured at the moment of upload. These establish that the document was created at the delivery point at a specific time — not fabricated after the fact.
Element 03
Reference linkage
The record must be linkable to the invoice and purchase order. A consistent reference system (PO number, shipment ID, or CMR number) in the upload means every record can be retrieved by the identifier your finance team uses.
Frequently asked questions
7 years in both jurisdictions for commercial and financial records. CMR documents for cross-border freight have a 1-year claims window but best practice is to retain for the full 7-year period. Podfy's 7-year archive option covers both requirements.
Yes. All data is stored in Cloudflare's EU-WEUR (Western Europe) region. No data leaves the EU. A Data Processing Agreement is available for organizations with formal GDPR compliance requirements.
An audit-ready record includes: the document itself (signed CMR or delivery note), a timestamp, GPS coordinates confirming location, and a reference linking it to the invoice or PO. All four are captured automatically in every Podfy submission.
Yes. Delivery records can be exported as PDFs from the portal, individually or in bulk by date range or reference prefix. This is typically what Belastingdienst or Belgian FSMA inspections require.
Generally yes for commercial disputes. GPS-stamped, timestamped digital records created by a third-party system are considered reliable evidence in Dutch and Belgian commercial proceedings. They supplement, and often replace, paper CMR originals in dispute resolution.
This affects
Who this is relevant for
Part of the Podfy guide series → What is Proof of Delivery?
See how Podfy is evolving
Get release notes by email when new features ship.
Audit-ready on day one.
No filing cabinets.
Fifteen minutes. We will show you the portal, export function, and DPA process.